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LXDN+

PRIVACY POLICY

LXDN Plus Inc.
Manitoba, Canada
support@lxdnplus.com


INTRODUCTION

This Privacy Policy describes how LXDN Plus Inc., operating under the brand name LXDN+ (“we,” “us,” “our,” or the “Company”), collects, uses, stores, and discloses personal information obtained through lxdnplus.com (the “Website”).

By accessing or using the Website, creating an account, making a purchase, or acknowledging acceptance of our Terms of Service and this Privacy Policy, you consent to the practices described herein. If you do not agree with any part of this Policy, please discontinue use of the Website.

Protecting your personal information, including sweepstakes-related data, is a priority for us. We take reasonable steps to handle information transparently and responsibly.


INFORMATION WE COLLECT

Non-Personal Information

When you visit the Website, we may automatically collect non-identifying information such as:

  • IP address

  • Browser type and operating system

  • Device identifiers

  • Pages viewed and interaction data

  • Referring URLs

This information is used in aggregate form to analyze trends, administer the Website, and improve user experience.


Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Maintain login sessions

  • Preserve cart contents

  • Understand usage patterns

  • Improve Website functionality and personalization

  • Trigger cart recovery emails, reminders, or SMS notifications

By using the Website, you consent to our use of cookies and tracking technologies. You may disable cookies through your browser settings, though certain features may not function properly.


Personally Identifiable Information (PII)

We may collect personal information you voluntarily provide, including:

  • Name, mailing address, email address, and phone number

  • Billing and payment information (processed securely by third-party providers)

  • Account login credentials

  • Purchase history and sweepstakes entry activity

  • IP address, device data, and SMS opt-in status

We do not knowingly collect personal information from individuals under the age of 18.

Because we operate promotional giveaways and sweepstakes, additional personal information may be required to verify eligibility and identity if you are selected as a potential winner.


HOW WE USE YOUR INFORMATION

We use collected information for purposes including:

  • Creating and managing user accounts

  • Processing payments and fulfilling orders

  • Allocating, tracking, and verifying sweepstakes entries

  • Verifying eligibility and identity

  • Communicating with you regarding purchases, entries, or prizes

  • Sending promotional emails or SMS messages (with consent)

  • Improving Website performance, security, and personalization

You may unsubscribe from marketing communications at any time. Transactional or legally required notices may still be sent.


THIRD-PARTY SHARING

We may share personal information with trusted third-party service providers solely for legitimate business purposes, including:

  • Payment processing

  • Fraud detection and prevention

  • Email and SMS delivery

  • Technical hosting and analytics

  • Legal and regulatory compliance

We do not sell personal information.
SMS consent data and opt-in records are never sold or shared for marketing purposes.

We encourage you to review the privacy policies of third-party services linked from our Website.


DATA STORAGE & SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:

  • Secure servers

  • Encryption where appropriate

  • Restricted internal access

Despite these measures, no system can be guaranteed to be completely secure. By using the Website, you acknowledge this risk.

Your data may be stored or processed in Canada, the United States, or other jurisdictions where our service providers maintain secure infrastructure.


Security Breach Notification

If a data breach involving unencrypted personal information occurs, we will:

  • Notify affected individuals as required by law

  • Notify applicable regulatory authorities

  • Comply with all legally mandated remediation steps


Data Retention & Disposal

We retain personal information only as long as necessary to fulfill operational, legal, and regulatory obligations.

Sweepstakes records, including AMOE entries, are typically retained for up to six (6) months after a giveaway concludes, after which they are securely destroyed or deleted.


DISCLOSURE OF INFORMATION

We may disclose personal information when necessary for:

  • Legal or regulatory compliance

  • Fraud prevention or security purposes

  • Operational support

  • Sweepstakes winner verification

Disclosures are limited to what is reasonably required.


DO NOT TRACK

The Website does not currently respond to “Do Not Track” browser signals due to technical limitations.


INTERNATIONAL USERS — GDPR RIGHTS

If you reside in the European Union or United Kingdom, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of data (subject to legal and sweepstakes requirements)

  • Restrict or object to processing

  • Request data portability

Requests may be submitted to support@lxdnplus.com.
You also have the right to lodge a complaint with your local data protection authority.


CANADIAN USERS — PIPEDA NOTICE

Canadian residents have the right to:

  • Access their personal information

  • Request corrections

  • Withdraw consent where permitted by law

Certain information may be retained as required for legal, tax, or sweepstakes documentation purposes.


AGE RESTRICTION

The Website and all promotions are intended for individuals 18 years of age or older.
If we become aware that personal information from a minor has been collected, we will promptly delete it.


CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Material changes will be posted on this page or communicated directly where required by law.

Effective Date: December 2024

Your continued use of the Website after updates constitutes acceptance of the revised Policy.